The need for operational reviews is becoming more apparent, particularly as facilities grapple with the increased expenditure associated with:

  • Certification Upgrades (meeting DoHA requirements)
  • Accreditation Implications
  • State Legislation
  • Compliance Issues.

The form of the operational review can be tailored to meet the particular facility’s needs and may vary from a “critical response group” through to a strategic direction and planning team.

The final form will depend on the timing available and financial limitations.

Typically, an operational review would include an assessment of the following issues associated with management and operation of an aged care facility:

  • Financial Management
  • Legislative Compliance (BCA, state legislation, Australian and industry standards)
  • Provision of Services (laundry, cleaning, food delivery, building maintenance)
  • Residential Care
  • Asset Management
  • Operational Management.

GR Consulting is in a position to be able to assemble a team of well‐respected professionals working within the Industry to provide hands‐on experience and direction in all facets of a review.